Scent Diffusion & Aroma Branding Solutions
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Terms & Conditions

Last updated: 8 October 2026

1. Agreement

These Terms & Conditions apply to your use of aromainfini.com and to enquiries, demonstrations and services you request from Aroma Infini (“we”, “us”, “our”). By using this website or engaging with us, you agree to these terms.

2. Our services

Aroma Infini provides commercial scenting solutions, including ambient scenting, HVAC scenting, washroom odour control, aroma branding, event and experiential scenting, scent diffusion equipment, fragrance supply, installation, and post-support and maintenance.

3. How we work

Our engagement with every customer follows this process:

  1. 01Meeting with the end client
  2. 02Sample delivery
  3. 03Survey
  4. 04Demo
  5. 05Actual installation
  6. 06Post-support and maintenance

Each step helps us understand your space and recommend a suitable solution before installation begins.

4. Enquiries and quotations

  • Information on this website is general and may change without notice. It is not an offer.
  • Recommendations depend on the size, layout, airflow and use of your space, which we confirm through a survey.
  • Prices, scope, timelines and validity are stated in our written quotation. A quotation becomes binding only when we both confirm it in writing.

5. Samples and demonstrations

Samples and demonstrations are provided so you can evaluate a fragrance or system in your own environment. They do not create an obligation to buy. Availability of specific fragrances and equipment is subject to stock and suitability.

6. Installation and site requirements

  • You will give our team safe access to the site and, where needed, to the HVAC system, power supply and water supply.
  • You will confirm the installation points agreed after the survey.
  • You are responsible for any building or landlord permissions needed for installation.
  • Equipment must not be moved, altered or serviced by anyone not authorised by us.

7. Post-support and maintenance

After installation we provide support and maintenance as set out in your quotation or agreement. This may include fragrance refills, servicing visits and equipment checks. Consumables such as fragrance oils are supplied and charged as agreed in writing.

8. Fragrance and use of equipment

  • Our fragrances and equipment are intended for ambient scenting of commercial spaces. We do not make medical, therapeutic or clinical claims.
  • Scent perception varies from person to person. Please tell us in advance if the space is used by people who may be sensitive to fragrance.
  • Results depend on the space, ventilation and settings. We tune settings to your environment during installation and support visits.

9. Payment, delivery, warranty and cancellation

Payment terms, delivery schedules, warranty and cancellation conditions are stated in the written quotation or agreement for your order. Where they conflict with these general terms, the written quotation or agreement applies.

10. Website content and intellectual property

All text, images, logos, designs and other content on this website belong to Aroma Infini or are used under permission. You may view the site for your own business use. You may not copy, reproduce, modify or distribute the content without our written consent.

11. Client logos and project material

Client names, logos and photographs appear on this site only with the permission of the client concerned. They remain the property of their owners, and their appearance does not suggest endorsement of any other product or service.

12. Limitation of liability

We aim to keep this website accurate and available, but it is provided “as is”. To the extent permitted by law, we are not liable for indirect or consequential loss arising from use of the website. Our liability for products and services is as stated in the written quotation or agreement. Nothing in these terms limits liability that cannot be limited by law.

13. Third-party links

Links to other websites are provided for convenience. We are not responsible for their content or practices.

14. Governing law

These terms are governed by the laws of India. Courts at Chennai, Tamil Nadu, have jurisdiction over any dispute arising from them.

15. Changes to these terms

We may update these terms from time to time. The latest version is always on this page with its updated date.

16. Contact us

Aroma Infini
77B, 1st Floor, Tiny Sector, Industrial Estate, Ekkaduthangal, Chennai, Tamil Nadu – 600032, India
Email: admin@aromainfini.com
Phone: +91-9514471448