What is scent diffusion?
Scent diffusion is the controlled distribution of fragrance into an environment using a dedicated scenting system.
How is the right diffuser machine selected?
The appropriate fragrance diffuser machine is selected based on the size of the space, its application, and ventilation requirements. We assess the specific needs of each environment and recommend a suitable diffusion system, whether for standalone areas, lobbies, washrooms, or spaces connected to an HVAC system, to ensure effective fragrance distribution.
Can scenting machines be integrated with HVAC systems?
Yes! Aroma Infini offers scent diffusion systems that can be integrated with HVAC systems through the air ducts, allowing fragrance to be distributed across connected areas.
Can we choose our own fragrance?
Fragrance selection can be discussed based on Aroma Infini's available fragrance collection and the customer's application requirements.
Can Aroma Infini develop a signature fragrance?
Yes! Aroma Infini can help develop a signature fragrance based on your brand identity, preferences, and requirements. By understanding your vision and the fragrance notes you prefer, we work towards creating a distinctive scent that reflects your brand and creates a memorable experience.
Is scenting suitable for large spaces?
Yes! Aroma Infini offers suitable high-capacity scent diffusion systems designed for large spaces.
Can I request a demonstration?
Yes! You can connect with the Aroma Infini team to arrange fragrance trials, product demonstrations, and evaluations.
Do you provide installation and service?
Yes! Aroma Infini provides professional installation and ongoing service support to help maintain the consistent performance of the scent diffusion system.
How can we order fragrances?
You can contact the Aroma Infini team via WhatsApp or email to place your fragrance orders.
What is the warranty period for a purchased scent diffusion machine?
The machine warranty is valid for one year. The warranty is valid only when Aroma Infini fragrances are used in the machine, subject to the applicable warranty terms and conditions.
What happens if the machine gets damaged after the warranty period?
After the warranty period expires, customers can opt for an Annual Maintenance Contract (AMC) for ongoing service support. Alternatively, if the machine requires repairs due to damage or component failure, the necessary spare parts and repair services will be chargeable, as applicable.