The cost of obtaining the CCA certification varies depending on whether you opt for a training course or self-study using official study materials from Citrix. The cost of attending a training course typically ranges between $1,000 – $2,000 while purchasing official study materials can cost around $300 – $400. Additionally, there is also an exam fee which is currently set at $200 USD per attempt.

• Front-end web development is an area that involves designing, building, and testing the User Experience (UX), User Interface (UI), and the parts of websites and web applications users see and interact.
• This is intended to boost productivity and help individuals achieve their goals.
• Desktop application development is an area that involves building software applications that run on your local desktop computer and have a graphical user interface (GUI) such as a word processor or image editor.
• This includes installing operating systems, applications and other programs that allow computers to function properly.
• The VCP certification is the industry standard for validating virtualization expertise and provides an opportunity to demonstrate one’s technical capabilities.

That makes it hard to say precisely which tools a desktop support engineer needs to know, because some are even proprietary to the company they work for. But what you can do to justify a promotion to a higher salary range is learn what the different options are, and how they differ from one another. The skills a desktop support engineer has to have to earn the best salary are split between hard skills and soft skills. There are technologies you simply have to know, but you also have to know how to navigate a corporate culture and represent your company well.

Communicate With Users to Identify Issues and Explain Solutions

Printer setup is the process of installing and configuring a printer on a computer network. Desktop support engineers often need to set up printers for their employers, so this skill can be very helpful in your career. You may also use printer setup when you troubleshoot printer issues or install new equipment.

If you ace both the HR and interview rounds, you can get into a top company at the desired profile. If you are looking to enhance your skills further, we highly recommend Simplilearn’s Post Graduate Program in Full Stack Web Development in collaboration with Caltech CTME. System administration is the ability to manage and maintain computer systems. It’s important for a desktop support engineer to have this skill because it allows them to keep their company’s computers running smoothly.

Hiring Resources

Another option is to learn to code on your own and create your self-directed learning plan using either free or paid resources such as books, video tutorials, and interactive courses. It is typically project-based learning, and by the end of the program, you will have a portfolio of work to showcase to prospective employers. Cybersecurity is an area that involves ensuring the security of software applications and systems and protecting them from hacking, malware, threats, vulnerabilities, and different types of cybercrimes. Operating system development is an area that involves developing the hardware and platform for other software applications to run on such as Linux, macOS, and Windows. Front-end web development is an area that involves designing, building, and testing the User Experience (UX), User Interface (UI), and the parts of websites and web applications users see and interact. Software engineering is a diverse field, meaning there are many areas a software engineer can specialize in.

A certificate program in desktop support engineering provides specialized knowledge and skills that employers value and can give you an edge over other applicants. This article provides an overview of the top certifications for desktop support engineers, including details on requirements and benefits. Now, it’s true that a majority of software distributed these days is for mobile.

Microsoft Certified IT Professional (MCITP)

This is intended to boost productivity and help individuals achieve their goals. Our partnerships allow us to offer eligible candidates access to world-class training with all programme costs waived. For all successfully accepted learners, ALX will charge a one-time administration fee to confirm enrollment into the programme. Hopefully, you found this article helpful and have a better understanding of what software engineering entails. And as you will build software applications for a diverse audience, you need to empathize with your end users and understand the kind of problems they may face. Having empathy is about putting yourself in other people’s shoes and being able to see other people’s perspectives.

Some high-paid desktop support engineers are paid double their low-paid counterparts. In the vast majority of cities we looked at, the average pay for a high-paid desktop support engineer is at least double their low-paid colleagues. Like we said earlier, this fact suggests that doing what it takes to make your way into the bracket of high salaries will almost always pay off. Database administrators organize, store, and change data using specialized tools. A second specialization option is to work as a system DBA, in charge of a database’s technical features, or as an application DBA, in charge of creating database support. A strong command of database languages like SQL and a bachelor’s degree, particularly in computer science or information technology, are prerequisites for beginning a career in this field.

Desktop Engineers can influence the end-users in their day-to-day use of workstations (desktops and Laptops) and mobiles. This website is using a security service to protect itself from online attacks. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Created by David Rivers, this Lynda course teaches users the ins and outs of Windows 7 and is a great option for an aspiring Desktop Engineer. For those who don’t know, Lynda.com is Linkedin’s online learning platform.

As you research master’s degree programs for programmers, look for schools that offer core courses and electives that support your long-term career goals and format options that work for your circumstances. For instance, if you have to, or want to, continue working while earning your master’s degree, consider online Master of Science in Software Engineering programs. A desktop support engineer isn’t usually the same thing as a desktop support technician. While a tech is an entry-level position, desktop support engineers have more experience and have specialized knowledge in certain aspects of delivering IT support.

The exams are available through Pearson VUE testing centers worldwide or through online proctoring services. Once you pass both exams you will receive your ACSP certification from Apple which is valid for three years from the date of issue. However, this can vary depending on your experience level with Apple products. Additionally, help desk engineer it is recommended that you have hands-on experience working with Apple products prior to taking the exams. Microsoft Certified Solutions Expert (MCSE) is a certification program offered by Microsoft that validates an individual’s expertise in designing and implementing solutions based on Microsoft technologies.

It’s important to know how to use this software so you can create new accounts, change passwords and update employee information when necessary. Active directory also helps you keep track of the different devices in your network, including computers, printers and servers. The amount of time it takes to get your VCP certification depends on how quickly you complete your training courses and exams. Generally speaking, it should take about two weeks from start to finish if you are studying full-time or four weeks if you are studying part-time.